Registration FAQ

Q: How do I add events to my cart?

A: Please first start at the schedule page, http://genealogykc.org/schedule/. On this page you can see the full schedule and click on any sessions you are interested in. After clicking on a session, you will see a screen similar to this:

Adding a session to your cart
Adding a session to your cart

Select the session time you want, then click the Add to Event Cart button. The session will be automatically added to your cart, then you can go back to the schedule page to choose another session. You can view your cart at any time by going to http://genealogykc.org/registration-checkout/?event_cart=view#checkout

Confirmation that your session has been added to your cart
Confirmation that your session has been added to your cart

When you have selected all of the sessions you want, it’s time to finalize your registration. If you have just added a session to your cart you can click the Proceed to Registration page, or simply go to http://genealogykc.org/registration-checkout/#checkout. You will be asked to enter some information as well as your lunch preferences. Once you complete the registration, you will receive a confirmation email.

You can see a video of a successful registration below.

Q: The sessions in my cart are not the ones I selected! What’s going on?

A: It sounds like this is an issue with browser cookies. Please see this page for information on how to clear the cookies from your browser – http://www.digitaltrends.com/computing/how-to-delete-cookies-in-chrome-firefox-safari-and-ie/

Once you have done that, go back and select the sessions you want to attend. The correct ones should show up in your cart.

Q: I ordered lunch in my registration but there’s nowhere to pay. Can I pay you online?

A: This year we have decided to not accept lunch payments online. When you pick up your registration packet the day of the conference you can pay for your lunch.

Q: What do I do if I still have questions?

To contact us, please click the blue message icon in the bottom right of the screen with you name, email address, a subject, and a description of your issue or question. We will get back to you as soon as possible after receiving your message.